[Resolved] Reliance Digital — reconnect ac blasted | |||
Few months back I purchased 4 reconnect AC 1.5 ton ac. I thought it was the best product at its class but I think I was wrong. Yesterday morning one of the ac Which was installed at my office Has blasted And I was lucky that no one got injured But unfortunately my office furniture has been damage (Burnt) Due to the explosion in the AC. Yesterday after the explosions I have complained at your customer care number By today one of the engineer has visited The place .But as for him The AC was Completely Alright And the blast which was caused in the AC Was due to our Fault I am really unsatisfied with the product and the service which was provided by reconnect Engineer When I showed him that the line was completely alright none of the MCB trip down Due to any kind of the short circuit And the AC caught fire don’t know why? But the engineers did not agree with my statement And he told me it is Not a company fault and we can’t do anything in this case I am attaching few photographs of the damage place which was damage due to the explosion if ac and I request you to get back to me as soon as possible otherwise I will take some strict action My mail id is [protected]@gmail.com Was this information helpful? | |||
Apr 18, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Mar 15, 2019 Reliance Digital Customer Care's response Hi, That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you. Verified Support Mar 15, 2019 Reliance Digital Customer Care's response Hi, We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. | |||
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