[Resolved] Reliance Digital — reconnect tab rptpe0801 touchpad damaged need to change

Akash B. Pawar

Address:

411017

Hi team,

I had purchased reconnect tab from reliance digital from aundh, pune branch and now the touch pad has been damaged and not working at all, for same i had visited to your resq on 29/09/2018 and on 03/10/2018 they had return to me due to absence of it person, finally i search the part in whole pimpri market but could not found and also faced bad experience from your team side.

Still i am looking for resolution, so request you please make available part for model no. Rptpe0801 (Touchpad) for me and contact me on contact no. [protected]/[protected] or pawar. [protected]@gmail.com

Waiting for positive response.

Thanks,
Regards,
Akash pawar

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Nov 12, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

Verified Support

Oct 04, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

As per your conversation with the customer care team, we request you to please share the invoice copy of the product.

At Your Service,
Reliance Digital