Reliance Digital — Refund not initiated

Order ID- RDF12471330
I Ordered one iphone11 128gb variant from the website on 3rd June, EDD is of 8th June. My package was not even picked up from the shipper FCPL DIGITAL till 8th June. I checked with Delhivery for the same but they mentioned that package was not physically handed over to us yet. I cancelled my order as I reviewed hundreds of similar pending cases. Now I got mail that your cancellation is under approval as Delivery partner didn't yet approved cancellation. Delivery partner DELHIVERY clearly mentioned that package was not handed over. Customer Service of Reliance Digital is still asking me to wait for another 10 working days. I've seen thousands of cases where customers didn't received their refund even after a month. I just wanted to bring this to everyone's notice that this RELIANCE DIGITAL eye catchy deals are complete SCAM. Don't fall for it. I don't even know how long will I have to wait for my refund. Not expected from one the renowned person's organization. Please look to it.
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Complaint comments 


Has this issue addressed? I have also faced same issue. Not getting respnose from Reliance digital as well as delhivery.

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