[Resolved] Reliance Digital — regarding igst billing on cooler for local home delivery

amit.raman

from Mohali, Punjab

Address:

1201 g block Anukampa Platina mansarovar jaipur, Jaipur, Rajasthan, 302020

Dear reliance team,

This is to inform you that i have received defected reconnect cooler, i mark complaint for said issue & reliance rectify against to change new cooler or any product of same amount as compensation.
Now i am decided to buy symphony touch from reliance store and i want same under igst billing, but as per reliance store representative, they are not able to billing on igst & delivery at local address. Please confirm why i will not avail igst & why product is not deliver at my local address. Please help in this matter or give me in written so i will take it with local gst department. I am already disappointed from reliance reconnect product & facing issues & on all above facing this kind of service from reliance store is really pathetic for me. Expecting prompt reply

Thanks/ amit raman [protected]

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Aug 10, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

Reliance Digital Customer Care's response Hi Amit,

We regret the inconvenience caused and would like to inform you that we have forwarded your request to our concerned team. We are expressly working towards resolving it at the earliest.

Verified Support

Jul 05, 2019

Reliance Digital Customer Care's response Hi Amit,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

Verified Support

Jul 05, 2019

Reliance Digital Customer Care's response Hi,
We request you to share the IGST certificate and complete local address for delivery at CSHEAD.[protected]@ril.com.

Verified Support

Jul 06, 2019

Reliance Digital Customer Care's response Hi,
We have received an update that the replacement is approved of your product. The product will be delivered on the which is mentioned on the IGST certificate.

Verified Support

Jul 06, 2019

Reliance Digital Customer Care's response Hi,
We have received an update that the replacement is approved of your product. The product will be delivered at the address which is mentioned on the IGST certificate.