[Resolved]  Reliance Digital — Regarding Laptop refund

RDR[protected]

I have purchased an online Asus GA0677 lap top on 15.08.2020 from Reliance Digital .I have received this laptop on 21/08/2020.when I start to use the laptop it seems some problem in its touch pad means there was some hardware issue. I informed about my problem on Reliance digital help line number. he said me to communicate with Asus Brand. I communicated regularly with Asus Brand and Reliance digital from 21/8/2020 to 14/9/2020. I also did 200-250 Emails and phone calls in Asus Brand and Reliance digital .After this long time I got a return request mail on 14/9/2020.
From date 14/09/2020 I called and email around 100-150 times to Reliance Digital & Ecom express (courier partner) but till date my laptop pickup process has not been completed. its a very Long time time and also shows poor service of the company .I request you to kindly complete the pickup process and return my amount of Rs.17999 as early as possible.

Pankaj kumar sharma
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