[Resolved]  Reliance Digital — Regarding refund issue

Hi,
Order Number: RDF45090647

I made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned [ not returned by me, it was never delivered, the delivery guy never came to my address the delivery was closed without delivering item ] by reliance digital.
(order screenshot attached).

It was a prepaid payment of RS 698. After 3 days(on 19th) I got only half the amount returned.The total order value was: RS 698, but I got only RS 349 refund (attached bank statement ) .

It's been 14 days since the main order got cancelled & returned and It has been 11 days since I filed a complaint and 6 days since raising complaint again.


I am tired of calling & mailing customer support. There is no response from their side. I am so frustrated now.

I want my full refund ! why has it not been initiated yet ?

i have mailed them 14 times to the customer support and I have called them more than 5 times, but there is no response and no resolution.

I agree it was my mistake to order something from reliance, next time I will not, but please refund my money back,
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Feb 2, 2023
Complaint marked as Resolved 
took 60 days
Reliance Digital customer support has been notified about the posted complaint.
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