[Resolved] Reliance Digital — regarding service | |||
This is makendiran from pondicherry my contact no is [protected] i had booked a complaint on my sharp led 32 inches. For the past 3 days i am getting a reply from reliance digital pondicherry that the service person will be coming by yesterday and today but no one replied to my service registered. This was the most lethargic act from such a big concern and its totally a waste of time for the past two days. Gautham staff in pondy reliance digital is giving a false statement that the service person will be coming by yesterday and today and also give a contact name by vignesh and he will attend the service and gave is no. But when we call this person this person is telling that he didn't get any service allocted to him regarding this complaint. I am upset by the way the staff are behaving like this from a big concern. Kindly take very fast action regarding this as it is a new tv brought from reliance and i am also going to post it in the social media also as the problem is occuring the 2nd time 1st time the screen is broken while delivering the product and 2nd time we are finding some visible green colour lines on the tv. Very bad experience from reliance. Thanks a lot. Was this information helpful? | |||
Jul 28, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Jun 24, 2018 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. At Your Service, Reliance Digital Verified Support Jun 25, 2018 Reliance Digital Customer Care's response Dear Valued Customer, Your complaint has been registered with us and here is the complaint number[protected] for future reference. At Your Service, Reliance Digital | |||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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