Reliance Digital — Replacement of Ipad Air

Address:

Mumbai

I had ordered an ipad air. It actually arrived one day later than the delivery date. As I unboxed it i realized that the ipad screen was broken and a bad damage right at the smart connect. Most probably it was a damage during the transport (dhelivery courier services). Within 30 minutes time of receiving the courier I called customer care and mails them along with the pictures of the damaged ipad. I have mailed thrice and called the customer care three times but they have neither got back to me nor have done anything about the mail. I want the replacement or refund for he same.