[Resolved]  Reliance Digital — replacement of product

Address:

500019

Purchased a refrigerator (Samsung make) worth more than 30000/- (Bill copy added as photo). I had a problem with product during installation and after also. Technician has come on[protected] after repeated requests of replacement of the product and noted the defect. Now they want to repair the new product which is not acceptable to me. I would like have replacement of the product nothing less than that.
I am not ready to go for repair of a new product delivered to me with problems. I will not accept except the replacement of the item. Kindly do it for the sake of customer as your self is admitting that there is a problem with the product (Whether it is minor or major).
As a customer why should i compromise for repair after paying more than 30000/- it is not fair in the part of reliance digital store.
Hence i am requesting you to look in to the matter to replace the item or otherwise exchange with another one (Of higher end) and i am ready to pay the difference amount. The same i am requesting them ever since i first approached the reliance digital store with a problem.

Please do the needful immediately,
Thanking you.
Dr. A. Syamala