[Resolved]  Reliance Digital — resq care plan - 27811

Address:Pune, Maharashtra, 411007

Htc 828d purchased from reliance digital on 16-dec-2016.
Resq care plan (27811) purchased, which was valid from 16-dec-2017.
The mentioned phone got damaged and was handed over at reliance digital on 17-dec-17.
Till now there has been no resolution or replacement.
I have been asked to pay more money.
Can someone please explain, what is the use of taking the policy in such case.
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Feb 2, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,  
Reliance Digital
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