[Resolved]  Reliance Digital — samsung 28" led tv / hanging bracket not provided

Address:

Kolkata, West Bengal, 700002

I am very loyal 'reliance digital' customer for last 10 years. I was very much satisfactory with all the transactions as i never faced such a stupid issues.
L purchased a samsung 28" led tv on 30/6/2015. No bracket for hanging the tv was provided to me and i also did not know that a hanging bracket is required to hang the tv on the wall. I now have to hang the tv on the wall and on my enquiry i come to know that a suitable bracket is required to get it hanged.

Hence i spoke to your service department who told me that it can be provided on chargeable basis. But i do not agree to that as i have no fault in this. Please note that i have all the documents such as receipt, extra 2 years warranty, delivery slip etc. Etc and none of the documents showing the existance of the bracket.
Kindly help me by arranging the installation of the tv through hanging bracket.
Regards
Prabir kumar mukherjee