Reliance Digital — Samsung air conditioner repair request

Address:

740/39B MOLAR BAND EXTN BADARPUR NEW DELHI 110044

I have purchased an samsung air conditioner from reliance digital crown interior faridabad and extended its warranty and now the ac is not working from last 2 weeks and i am continuesly calling to relaince customer care and they give me a complaint no. 23497686 and they always say we will send an engg. Within 24hrs but till date no one visited our place and i did'nt recieve any call from there side. I have also mailed many times but did not get any response (mail copy attached).

Even i had visited reliance digital crown interior but they told the same thing.

I have purchased many things but did not get this type of service this is really frustrating.

Plz do something
my registered number with reliance is [protected]

awaiting your response

sharwan gupta
mob: [protected]