[Resolved] Reliance Digital — Samsung smart led tv/ half display not working/ horizontal line error

Gopinath14121973

from Bengaluru, Karnataka

Address:	600114
Website:	Samsung FHD Smart LED TV-Half Display Not working(its Horizontal Line Coming Issue)

Mr. N. Gopinath
[protected]
Sub: reliance shop - samsung fhd smart led tv-half display not working (Its horizontal line coming issue)
I had purchased the samsung 43inch led tv model ua43k5570aumxl (S/n:0a573zeha008860x) in reliance shop
With bajaj finance at velachery, chennai-42. On 26.01.2017 which was fixed reliance team to me on 5.02.2017
After i just a month of its usage vertical lines started appearing in the screen covering half of the view
I registered compliant two times there are no response
1. Reference no.[protected] dated.21.03.2017
2. Reference no.[protected] dated.25.3.2017
Please replace the tv because this problem came to within 45 days in feature with in warranty period how to spend more then rs.15000/- to 20000/- the valuation of led smart tv rs.55359/-

Address of the reliance shop:
Reliance digital shop
Asv building, velachery-tambaram main road,
Vgp selva nagar, velachery, chennai-600042
Tamilnadu, india.

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May 25, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Verified Support

Apr 21, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

Apr 22, 2017

Updated by Gopinath14121973 Still there are No Response, this kind of TV are you consume in Home how can watch the Senior Citizen people and what about your feelings. I have a only one question "after the Warranty one day crossed then your people are giving any exemption the charging for the service".

May 02, 2017

Updated by Gopinath14121973 The service is very worst, Do't follow this
the reliance shop chief executive is no responsible and the Communication also worst.

May 12, 2017

Updated by Gopinath14121973 We are waiting more than two months till now no response

any superior people note this message give me a response
I really disappointed, If you continue this movement
I will going to file the complaint of Consumer Court