[Resolved]  Reliance Digital — service issue past 2 months

Address:NO .9 KASABA HOBLI KATANA KUNTE VILLAGE DODDABALLAPURA, Bangalore Rural, Karnataka, 561203

Dear reliance team'

Below mention invoice details, from day 1 we facing the service issue and we got the delay delivery also they take 1 month delay at delivery, and we facing product issue and past 2 months they committed they will be replace the product to us from store side and now 2 days back they called from reliance store manager told that it cant be replace it will be service only, day 1 facing the product issue and multi time technician and reliance service person visit to my place to do service, around 8 to 10 time they visit for service at my home and after that they committed me they replace the product and give me new product after paying the product price y the hell service not happened.. Pathetic and worst service support from reliance digital if it will not solve the issue ill be post in face book and socail media.. There is no proper response from store and store manager only when we pay amount they spk polite and sweetly after that no follow up from reliance digital team.. Seriously this is reliance service? Need replace ment any cost today..., invoive no:u001100mh1999plc120563 mobile :[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2019
Reliance Digital Customer Care's response
Hi,
We regret the inconvenience caused and would like to inform you that we have forwarded your request to our concerned team. We are expressly working towards resolving it at the earliest.
Verified Support
Aug 13, 2019
Reliance Digital Customer Care's response
Hi,
Your complaint has been registered with us and here is the complaint number[protected] for future reference.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4646
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information