[Resolved] Reliance Digital — service issue past 2 months | |||
Dear reliance team' Below mention invoice details, from day 1 we facing the service issue and we got the delay delivery also they take 1 month delay at delivery, and we facing product issue and past 2 months they committed they will be replace the product to us from store side and now 2 days back they called from reliance store manager told that it cant be replace it will be service only, day 1 facing the product issue and multi time technician and reliance service person visit to my place to do service, around 8 to 10 time they visit for service at my home and after that they committed me they replace the product and give me new product after paying the product price y the hell service not happened.. Pathetic and worst service support from reliance digital if it will not solve the issue ill be post in face book and socail media.. There is no proper response from store and store manager only when we pay amount they spk polite and sweetly after that no follow up from reliance digital team.. Seriously this is reliance service? Need replace ment any cost today..., invoive no:u001100mh1999plc120563 mobile :[protected] Was this information helpful? | |||
Sep 13, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Aug 13, 2019 Reliance Digital Customer Care's response Hi, We regret the inconvenience caused and would like to inform you that we have forwarded your request to our concerned team. We are expressly working towards resolving it at the earliest. Verified Support Aug 13, 2019 Reliance Digital Customer Care's response Hi, Your complaint has been registered with us and here is the complaint number[protected] for future reference. | |||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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