Reliance Digital — service of refrigerator

Address:

Gwalior, Madhya Pradesh, 474011

Dear sir,
I bought an reconnect brand direct cool refrigerator 70 litres. Model number :- rhdcg7001 and serial number :- aav16d0000086 on 23/04/2017 with a two year warranty.
Now the issue is that i have booked a repaired complain on 09/07/2018. With a job sheet number is :- [protected]. Form that day to today 29/08/2018 my issue has not been solved. I don’t know who but reliance have sent service engineer 2 times already and both have checked the issue and sent you guys the video.
When i asked them whats the issue they said compressor is not working and i will repair it in 2-3 days.
Now its been 1.5 months since i filled up my complain still the issue is not solved.

Therefore, i would request you to advise me immediately as to what i should do in this matter. You may send your representative to finish this work.
I feel it is better to send the parts along with him. I take a very poor view of the situation as you guys claimed while selling this refrigerator about the efficiency of your service.

I would very much appreciate the much needed work to be done soon on my issue.

Your faithfully,
Satyam sharma