[Resolved]  Reliance Digital — Set up box not working /error 400 signal not there

Address:380015
Website:Consumer Complaints

My smart card number is[protected] reliance big tv/ dth. i have complained on their toll free number before 3 days. i was assured that my complaint would be resolved in 48 hours. more than 80 hours have passed & in spite of my follow up on toll free number (10 times) no response is available.
We are really disgusted by the kind of service under reliance brand. we had never expected such kind of shoddy service.
We have been loyal customer since last more than 5 years & have been taking yearly packs & such kind of service is provided.

So we were compelled to inform you to disconnect our dth service from 1st of november - from the date of complaint as we have been harassed a lot & we cannot further sustain this harassment from service provider. but no confirmation is there & no response is there.
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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