[Resolved] Reliance Digital — unable to return my order... not responding by their helpline nos.

Sayan3

Address:

Principal Place of Business:Reliance Retail Ltd, C/O Reliance Retail Limited, Sankrail Industrial Park, Dhulapur Mouza:Bhagatipur ,JL No--7,Panchayat-Kanuda Howrah Kolkatta, WB 711313, Regd Office: 3rd floor, Court House, Lokmanya Tilak Marg, Dhobi Talao,

Hello,

This is my order i'd - rdf04624510

The order is delivered on 6th aug, 2020

Customer name - sayan pratihar

Complaint:
I want to return the product. But unable to do that as i am unable to reach out their customer care support through their helpline no & also not getting response through their email support.
Please help me to return the product and initiate my return pickup.

Reason for return:

I have issue with the product's sound quality, it is good but not enough as my expectations, it is painful for me when i put it on my ear_sound is also too much noisy, it is injurious to me

And also i have issue with the quality of the product, the product's material quality is poor.

Please help, and solve my problem.
Give me a resolution

Thanks and regards
Sayan pratihar
Customer

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Aug 30, 2020

Complaint marked as Resolved

They have provided me the refund for my returned order after almost 2 weeks from the date of return received by them

Reliance Digital customer support has been notified about the posted complaint.

Aug 26, 2020

Updated by Sayan3 Still no any updates for my refund,
Relience digital is doing a big fraud in India