[Resolved]  Reliance Digital — voltas ac delivered with defective remote

Address:

Thane, Maharashtra, 400602

I visited reliance digital store, viviana mall around 9.30 pm on 30th jan'18 and i liked voltas model ac and was asking for discount wiith the sales person but he kept waiting for longer time and said other fellow will tell you about final discount but the that fellow was continously busy on mobile call. I they didnt bother to close and finalise the order.

After waiting for around 30 minute for billing also he kept me waiting for longer time. He was again busy with other issues on phone call. Finally i ordered the product because of brand image of reliance digital.

My ac got delivered very next day but found remote of ac is damaged. When contacted the store they said this was the last piece and need to go for other model now.

Still my issue is not resolved i have send written mail to customer care but still it is pending.

Guys please be careful and inspect the product properly otherwise we need to do compromise wiith our choice of product because later money will not be refunded.