[Resolved] Reliance Digital — whirlpool washing machine gearbox

Mahesh Kudale

from Mumbai, Maharashtra

Address:

411017

I registered an complain dated on 4/6/2019 at reliance as mechanic visited home and check the issue and inform that gear box issue is there so regards parts is concerned from reliance they have to put request to whirlpool company regarding parts availability if available then dispatch the parts. Since is following with reliance team but not getting appropriate answer. Its almost 27 days over still parts is not available. So i request them to kindly replace the machine as its almost 27 days, there is not proper update regarding parts availability.
So kindly replace machine as soon as possible.
Regards
Mahesh
[protected] / [protected]

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Aug 1, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.