[Resolved] Reliance Digital — Wrong item delivery

ellectrified

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500044

Dear sir/ madam,

We are extremely disappointed with the staff's misguidance and service on the following basis:

1. Wrong and cheap 'bracket' given to us to mount the television purchased. Correct bracket delivery is still pending.

2. No demo given to us.

3. Salesman pradeep did not inform us about the electronic voltage stabiliser required with the t. V and over committed the time for installing the item.

We were told that the bracket to mount the television on to a wall will be received and done by 19/06/2017 but the job is still not done. Please do the needful.

Thank you,
Regards,
Raghupathi k
[protected]

+3 photos

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Jul 25, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest.

At Your Service,
Reliance Digital

Verified Support

Jun 22, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Our team tried contacting you however was unable to connect. Please share your registered or alternate contact number with suitable time to contact.

At Your Service,
Reliance Digital

Jun 27, 2017

Updated by ellectrified That's alright. The complaint is resolved.

Thank You,
Raghupathi K