[Resolved]  Reliance Energy — Charged twice bill payment

Address:Mumbai City, Maharashtra, 400052

My name is Aiyaz shaikh CRN NO 36346676. I recently received an msg from kotak bank stating that I'll be receiving an credit card which I'm not unaware of it. I already informed courier company blue dart return it to bank now my consent is I check my kotak activity I found an outstanding balance of 1560 of Reliance energy on credit card section I dont know how come it showing credit card section. When I did not accept kotak credit card and I already paid my Reliance energy bill through kotak debit card on 8th October . I am making sure I'm not gonna pay any charges related to kotak credit card no matter whether I have to close the account. I request you to look forward into the matter and revert

Aiyaz Shaikh
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Aug 8, 2021
Complaint marked as Resolved 
Reliance Energy customer support has been notified about the posted complaint.
Complaint comments 


Hi,   please bear with us while we investigate on this. Will keep you posted. ^Team Kotak
Kotak Mahindra Bank Customer Care's response, Oct 15, 2016
Hi Aiyaz, we tried reaching you however did not get a response. Please send us an email to [email protected] for further assistance. - Team kotak

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