[Resolved]  Reliance Energy — Charged twice bill payment

Address:Mumbai City, Maharashtra, 400052

My name is Aiyaz shaikh CRN NO 36346676. I recently received an msg from kotak bank stating that I'll be receiving an credit card which I'm not unaware of it. I already informed courier company blue dart return it to bank now my consent is I check my kotak activity I found an outstanding balance of 1560 of Reliance energy on credit card section I dont know how come it showing credit card section. When I did not accept kotak credit card and I already paid my Reliance energy bill through kotak debit card on 8th October . I am making sure I'm not gonna pay any charges related to kotak credit card no matter whether I have to close the account. I request you to look forward into the matter and revert

Thanks
Aiyaz Shaikh
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Aug 8, 2021
Complaint marked as Resolved 
Reliance Energy customer support has been notified about the posted complaint.
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Hi,   please bear with us while we investigate on this. Will keep you posted. ^Team Kotak
Kotak Mahindra Bank Customer Care's response, Oct 15, 2016
Hi Aiyaz, we tried reaching you however did not get a response. Please send us an email to service.cards@kotak.com for further assistance. - Team kotak

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