Reliance Energy — irregular no power supply due to theft electricity

Address:Mumbai City, Maharashtra, 400058

This is to inform that many complain given due to non supply we are facing problem of non power supply & due to heavy load it get tripped heavy load means theft electricity from the main electrical box but no action is taken from reliance even requested to give the separate cable connection.
Here in my area many many theft connections are there but reliance energy is not taking actions
Attachment of complain letter is attached.
Regards
Abdulhamid
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I have paid my security deposit amount of 640rs via both online and offline. So could you please refund the security deposit paid via online.

I tried reaching the customer care but it is not reachable. If any details required kindly post your queries

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