Reliance Energy — Made online payment through PayUMoney amount debited still payment shows pending

Address:

Mumbai City, Maharashtra, 400061

My account number is[protected] . I tried making the payment of amt 3320 on 29/10/2015 the payment showed unsuccessful but the amount got debited from my account. kindly look into the matter as my due date was for[protected] i do not want penalty to be charged kindly help. attaching a proof of the payment debited Regards