Reliance Fresh — Bad behaviour of staff

Address:

1 No. Airport gate, Radhasree

My name is Atal Chatterjee. I'm a Bonafide customer of your shop located in Radhasree, 1 no. Airport gate . But today I had to face utter humiliation by one of your staff named Shubham Shaw, Asst. store manager of reliance fresh Radhasree store. I went inside the shop to buy milk with a Venus women's shaver inside my pocket after buying it from some other shop. In the billing area, when I was about to pay for the milk, as soon as I took out the shaver from my pocket to reach out for the money kept in my pocket, I was nearly blamed for picking it up from the shop with no intention of paying for it. Listening to this blame, I even insisted to check the CCTV camera but he straight away did not consider. If they were to be so conscious, then why did the security not check my pocket before entering? All in all, I felt harrassed in front of numerous other customers without any reason because of this person whose customer dealing, communication and cooperation is extremely poor. Please acknowledge this case and give me feedback ASAP.

Thanks and regards
Atal Chatterjee.