Reliance Fresh — Fake bills & amount not credited back

Address:

New Delhi, Delhi, 110092

Reliance fresh pandav nagar delhi 110092.
Date : 03 dec 2016

Please find the attached image.

In image there are 2 bills 1st of amount 1013.12 & 2nd 997.92, i purchased home goods/rasan and found bill differences on same products
In same store at same time.

Story is :
I went to reliance store to purchase home goods/rasan on 03-dec-2016 and purchased home goods bill was rupees 1013.12 but
Transaction got failed and amount was deducted from my account.
Within 10 mins same day i asked to bill at different counter this time same products bill amount was 997.92, i asked executive why
Difference on same products. But no answer and executve ask me to submit the cancelled transaction billed 1013.12 but i denied as
I have to check on what products reliance is making wrong bill.

I found some products are selling at 20% profit. Pls check attached image you can find the differences.

Dear reliance:
I have below concerns.

1) amount was not refund till now to my account why so much as it was committed to refund within 3 days. I visited store 4-5
Time but till now no update when amount will be refund to account.

2) pls check why amount differences for same products and 20% difference is huge diff, i think you are making fool
Of customers as customers also not know how much you are making profit on each products.

Please answer me which bill is correct and why the differences are.

Complaint already registered with id: sd4916164 but last 15days no status update.

Reliance making fool to customers and making money.