Reliance Fresh — infringement of my right to choose and to complain as a customer

I, ruby garg (+91-[protected]) have been a regular customer of reliance fresh at sector 16 market, panchkula for the past two years. The same can be confirmed by my past purchases. Even during the lockdown period we are buying everything a household need from reliance fresh even though there is a waiting period of 40 50min. But today we went to shop there as usual and after purchasing everything when i came to buy tomatoes i saw they were rotten had worms and mosquitoes all over them. I asked mr ravi who was on duty near that shelf and he rudely said that this is all we have if you want to buy take these or else leave the store. I was completely shocked by such behaviour from a staff of company with such repute and prestige. I saw some fresh tomatoes outside the store but he asked me to either buy the rotten ones or leave the store. I called the manager and requested a complaint book but was denied. I know these are testing times for all but to speak rudely to a women who has been shopping at your store for the past two is completely and utterly disgusting. Even though there is an easy day outlet just few stores ahead we shopped here at reliance fresh. I guess tough times really show true colors.

Regards,
Your loyal customer
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