Reliance Fresh — Milk Supply Shortage Daily

Address:Reliance Fresh, Peroorkada, Trivandrum, Kerala, India,695005

I used to buy my milk daily here as it's nearby and the only place near me which sells milk with 4.5% fat content (Milma Green packet milk).

Nowadays Milk is not even available sometimes.(I shop between 5-6 pm)

Of the days from Sunday to Saturday
There is no milk mostly during Monday to Friday and on Saturday you could get some during 5-6 pm.

Nowadays even standard milk (Milma blue, Muralya, Sapins) not available to buy.

From not even able to buy my favourite 4.5% fat milk twice a week to no availability of standard 3% fat milk daily what is going on with your supply chain?

Please make milk available everyday especially Milma 4.5% fat green packet milk.

The vegetables are not as fresh as they used to be.

The chocobars and kulfi in the freezer is always flat like as if they were melted in transportation (checked batches in freezer between last year till yesterday)

And recently the card payment system doesn't work there

AC issues

Please make a way to take feedback from customers and check all reliance fresh stores for supply chain issues, staff discipline, store issues, product shortages & issues, etc and solve them to create a more perfect system and step up competition and always be at the forefront on the industry

Replace the old fluorescent tubelights in all stores with led tubes and it would reduce big bills in electricity(more than 75% savings) and make store look more neat, sleek, futuristic, ambient, (mine is fluorescent yellowed dirty tubelight there since 2009 since it opened and starting to look closer like a rundown big bazaar from a previous visit)

Hygiene is starting to become a issue as it's raining and there is mud nearby and water all over inside the store from walking and I almost slipped on the wet tiles and someone saw it and it was so embarrassing.

Also sell future retail products in your stores like snacks from Nilgiris, and products not available in good life range to make up for it.
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Reliance Fresh customer support has been notified about the posted complaint.
Apr 20, 2022
Updated by Prem Aji
Fluorescent tubelights are replaced by LED tubelights but poor choice of colour as the new ones installed are warm white not cool white. Not a good choice for shopping ambience. But very good instant response for replacement. (just replace non replaced in other stores with cool white ones it's a big difference in mood when shopping)

Just paint the false yellowed false ceiling inside stores with bright white paint in all your stores (it's a cheap hack to make all stores look kinda new but test it small batches on panel by panel paint by paint before perfect look)

Still milk issue not solved but more stocks of curd came

Start secret inspection on all fresh stores as a customer as most older stores are starting to look run down and not well maintained.

Anyway good work response and keep up the good work.
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