Reliance Fresh — no replacement done in spite of reporting rotten goods supplied

Address:

Mumbai City, Maharashtra, 400082

I purchased fruits & vegetables worth 932 rupees, i reported that potatoes were rotten, spoke to reliance fresh executive twice and sent pictures, inspite of assurance from her, goods will be replaced, however no one turned up for replacement and even no one responded over email, whattapp or toll free number. I reliance fresh is worst than road side vendor to sell rotten material.