Reliance Fresh — non credit of bonus cash points in my reliance one card

Address:

680307

Sir,
I am a regular customer of your reliance fresh shop in chalakudy, kerala state, pin code-680307. My reliance one card number is [protected]. I used to get bonus cash points in my card for each purchases, which i used to redeem in subsequent purchases from your shop. However, for for the last nearly 3-4 months or so, they have stopped accepting and swiping the card in the machine and instead they are entering my mobile number only in the computer system. My mobile number given is [protected].
However, to my great disappointment, thereafter till now, i am not getting any credit bonus points in my reliance card for all subsequent purchases. The balance in my account is less than 50 paise only till date. Please look into the matter and get me my credit points as before at the earliest.
Yours truly,

Ramanarayanan g
[protected]
Chalakudy-680307
E mail: [protected]@gmail.com