Reliance Fresh — nutoras mozzarella cheese shreds 200g

Address:

Prasad motor, vill Madhukam ps sukhdev nagar, Ranchi jharkhand

I had purchase the above mentioned products from reliance retail limited prasad motor ratu road ranchi on dated 18/09/2020 and today i went for exchange but the store manager had refused to return as he said that very rudely that we don't exchange any goods, but when i insist and shown them that in your (Reliance retail bill) it has clearly mention that any good can be exchange in 14days with proper bill. Finally he closed his words by saying it's refrigerated products and we will not exchange. So it's a kind request please pay attention towards my complain as we expect a action towards the store manager, as i have only issues towards the behavior of your store manager and his service.
Please do something as soon as possible.