Reliance Fresh — Poor service and arrogant staff

Address:

reliance Fresh, Lado Sarai, South Delhi

Sir,
I am a regular customer of Reliance fresh, during return from office I used to buy vegetable/grocery from Reliance Fresh store, Lado sarai, South Delhi. It is bring to your kind notice that there are 3 billing counter and mostly billing person unavailable on seat, billing staff include serving staff of store are irresponsible, arrogant, used to wandering, mostly billing counter person unavailable during evening times results long ques of customers and mostly customer left without items due to long wait, as yesterday I left i.e. 08.02.2022 after wait apprx 1/2 hr on billing counter for billing, completely wastage of 1 hr without grocery.
Last time I filled complaint but no solution received..., after done payment of Pineapple of Rs. 50 apprx, staff wandering here there, no one was ready to peel off and provide it, so i left store without collect the item even after payment done.
submitted for improvements and necessary action, please.
Regards
Alka Nimbhorkar
[protected]
[protected]