Reliance Fresh — Refund not received

Address:

Rameash nagar, New Delhi-110015

Dear Sir / madam,

I have Purchased some Goods from your Reliance Fresh Store, Ramesh nagar, New Delhi-110015, on date: 25.02.2022, of Amount of Rs. 576.40 and Make payment from UPI through G-Pay and amout is Debited from my bank but your staff says amount not received, and your refund within 24 haour and i pay againd from debit card
but my first payment not refunded yet, my bank comfirm the transaction is completed and credited to Reliance fresh account

from 15 days i regularly contact witha person on reliance fresh staff but by fund is not received yet and not solve my problum
I giving you our transaction detais as below

UPI transaction ID:[protected]
Transaction Date: 25.02.2022
to: Relianc Fresh : reliancefresh.[protected]@hdfcbank
From: Ved Prakash Agrawal (South indian Bank)
Google transaction ID: CICAgOClvfT9BA

So, Please solve my Problum & Refund my Amount of Rs. 576.40
It's very Shameful for Reliance Fresh or Big Relianc Brand for a Short Amount

Ved Prakash Agrawal
Mob. No. [protected]
E-mail: [protected]@gmail.com