Reliance Fresh — security guard and staff's attitude

Address:

Hiran magari , sec 3, udaipur, rajasthan

Today, me and my sister went to reliance fresh store, hiran magari sector 3, udaipur, rajasthan at 4:40 pm. There was a big line and we were waiting for our turn to come. As the line goes on the security guard told us that time is over... The store is getting closed... Yesterday i asked at costumer service center about the opening and closing of the store they said that "store will close at 10:00 pm, but when i went today guard told us that at 5 pm store will close... We were the last people to enter there... As me and my sister were purchasing necessary groceries the staff told us that" you have only 5 minutes to purchase your groceries". When we went for the bill i was standing at 1 meter distance from my sister but then also the security guard came and shouted out loudly... He said the following words:-"o madam kya? Door khade raho na"his expression and the way of speaking was very bad... He shouted out so loudly that i felt very embarrassed. It's not over here when i asked one of the staff's member that" yesterday i made a call at your service center they told me tht store will close at 10:00 pm and now your staff members are telling to purchase within 5 min" then that biller started laughing and didn't gave me any reply... This is the most worst thing happend to me... They are giving us wrong information... And the staff doesn't have manners... Even that guard is so careless that someone stole my bag 1month ago that day the security guard is gossiping with someone else nd when i asked about my bag he started laughing and ignoring me. Doesn't this makes any sense that someone stole your bag and the security is smiling nd still gossiping... The reliance staff isn't working with a great job they are giving us wrong information and even shouting at us... Must need to change the security guard and now because of this incident i'll never come to this store... And if this attitude continues then no one will come to your store.