Reliance Fresh — Twice payment thru credit card

brijmarkan

from New Delhi, Delhi

Address:	122001
Website:	www.reliancefresh.co.in

I purchased grocery from reliance fresh store in huda market sec 4 gurgaon on 09.05.17. My credit card was swiped on one machine and was asked to press the pin and was told by the sales staff and there is some problem in the machine and my card was swiped on another machine and i pressed the pin again and the payment was thru. When i got the statement it was noticed that the amount of rs.375.69 has been charged twice. It was brought to the notice of your staff and they lodged the complaint on 11.09.17 vide lock no. 6430814 for approval but till there is no response and my credit card company has informed that the money has been credited to reliance fresh. Today again i have lodged the complaint on phone to customer care cell of reliance fresh vide no. 1790316. Request arrange to resolve this matter soonest and refund the extra amount charged. Thanks and regards.

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Reliance Fresh customer support has been notified about the posted complaint.

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Comments

Jeevanbhatti

from Mohali, Punjab

I bought cherry pack from your store opposite mini rose garden, ludhiana, which has insects inside and showed to Sanjeev Thakur manager on duty, he is very rude and arrogant and does not known how to handle COUSTMER .he shouldn't be part of reliance group or change him from manager position.

REGARDS
JEEVAN

Buntyjoseph

from Delhi, Delhi

Hi,

I went to the reliance fresh store today and asked for 30 egg's and one of there employee packed it for me and i brought it home and checked all of them were rotten.

It's very disappointing and frustrating. Hoping for some quick resolution from your team.

Lado saria Store

New Delhi- 110030

Regards
Bunty Joseph