Reliance General Insurance — car insurance denied complete b2b claim | |||
This is a complaint in reference to the b2b (Nil-depreciation) insurance policy from reliance general insurance of the vehicle number kl-01-ch-2201. This vehicle met with a minor accident and it is now in renault service center at trivandrum (T. V. Sundaram iyengar & sons pvt ltd-trivandrum). The insurance claim was intimated and the survey was conducted by the surveyor. Policy number:[protected] Claim no: [protected] Surveyor: sujil m Complaint - i had been said by the surveyor and the manufacturer (Renault service center) that since i had not taken the insurance policy from the manufacturer renault my policy is not eligible to get the complete b2b coverage. Because of this, the policy will not be covering a certain percentage of labor and parts charges. That means i will have to pay an approx ₹6000.0/- in addition to the compulsory deductible of ₹1000.0/- out of total ₹23000.0/- claim made. What is the point of getting b2b policy then? This is cheating and completely annoying where my b2b or nil-depreciation policy is said to be invalid since i had taken it online. Here reliance general insurance is playing fake games with the consumers by getting along with the manufacture. I am also an owner of other brand vehicles which has a tie-up with other insurance companies (Taken online). These other insurance companies does not have this stupid clause and i had to never pay anything more than 1 or 2k (Compulsory deduction) for any b2b claims made with them. Also, where is this clause mentioned in the policy to make it live? I need justice in this case. Was this information helpful? | |||
Reliance General Insurance customer support has been notified about the posted complaint. | |||
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C- 42, Pawane,T.T.C, Industrial Area, M.I.D.C, Turbhe, Navi Mumbai, Maharashtra, India
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