Reliance General Insurance — Reliance Life Insurance refund for policy# 53827735 sold to me by unfair means and business practices

I regret to inform you, after lots of followed up by an Reliance agent (Amit, [protected]), a saving plan (Policy No.[protected] was purchased from Reliance Nippon Life Insurance on dated 04/12/2020.of which I paid the premium of INR 1, 04, 500 on 5/12/2020.

At the time of purchasing the policy, your agent told me about a number of attractive benefits about the policy . I received the hard copy of policy on 22/12/2020 on my home address, but to my disappointment I did not find any benefits mentioned by the agent.

After discussing this issue with some of my colleagues and experienced personnel, I understood that I have become a victim of the trap setup by the Reliance agent. Thus I decided to cancel the policy & visited Kirti nagar branch for the same on 22/12/2020.The officials sitting there informed me that on the policy documents submitted by the agent, my signature was missing and advised me to submit an authentication letter of signature to the related bank confirming the same.whereas it was a responsibility of Relance Nippon agent.

I had done the same and submitted all the documents on 22/12/2020. Once after this when I enquired regarding the time period to cancel the policy they said it will take another 12-15 days. On 29/12/2020 they called me again and asked me to submit a policy bond which was not mentioned earlier on my previous visit on 22/12/2020. After all this unprofessionalism by the employees they further told me that it will take another 10-15 days for the policy to be cancelled.

I am utterly disappointed by the irresponsible and unprofessional behaviour of the employees working at Reliance Nippon Life Insurance and I regret to inform this that till date no further action is taken and all this behaviour leads to one thinking as a big scam.

I am putting forward this matter so that an urgent action is taken at the earliest, else I would be left with no choice but to take this issue to the IRDA or INDIAN CONSUMER COURT.

I hope this issue gets resolved at the earliest and the need to go to the IRDA or INDIAN CONSUMER COURT does not arise in the first place with a proper action being taken against such agents by Reliance Nippon Life Insurance who trick hardworking people into their malicious traps.

Regards
Shatrujit Patel
[protected]