I have registered for a new set top box by pre booking vide booking id no.14558241 on 26 august 2018 with an advance of rs 500/- at the time of booking they have promised that the set top box will be installed within 30to 45days. I have contacted the customer care several times through email but there is no response from them. Also i have contacted the customer care many times through phone. When i contacted the customer care every time they are saying the product will be installed within one week.
I request that necessary steps may be taken to solve the problem in a due course.
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We understand your concern. I request you to share your location along with registered Number and Email ID so that we can assign an executive for you.
We appreciate your patience!
Thanks
Independent TV Team
Abdu Muppidiyan
S/O Mohammed
Chelappuram kavanur Malappuram Kerala pin 673639 Phone 9495563795