Reliance Industries — rights share not allotted in spite of my entitlement and wrongly updated their record

I am holding 200 shares of reliance industries with dpid, client id in301151, 21189505. And i am also holding 32 shares of reliance industries with dpid, client id12032300, 00064241, 00064241.
I had applied for 13 shares as per my entitlement under dpid, client id in301151, 21189505.
I had also applied for 18 rights share under dpid, client id 12032300, 00064241, though my entitlement is only for 2 shares.
Later i sent email withdrawing my application number990196 which was for 18 shares of reliance rights share.
My complaint is that reliance has rejected my application of 13 shares applied under dpid, client id in 301151, 21189505 which was never never withdrawn by me. Iam attaching two emails sent by me to the company for withdrawl for your ready reference. You can very well make out that in my emails for withdrawl no where there is any mention of withdrawing my application for 13 rights share as per my entitlement under dpid, client id in301151, 21189505.
You are, therefore requested that reliance industries be advised to correct their record and allot me 13 rights share of relance industries as per their scheme advertised by them. Two emails sent to the company intimating withdrawl are as under.
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Reliance Industries customer support has been notified about the posted complaint.
Jun 24, 2020
Updated by Suchad46
First email is given be, ow as it has not appeared above despite my pasting it.Above one is mail sent after the first email sent first

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