Address: | 743134 | Website: | www.jio.com |
I have purchased a lyf handset for jio preview offer for unlimited 4g access on 15th of august, 2016 and my jio number is activated on 24th august and it shows that i am eligible for jio preview offer with unlimited 4g access for 90 days which will end on 24th november, 2016. Suddenly on 5th september my plan was migrated to jio welcome offer with 4gb data capping per day. It is totally unacceptable and i feel cheated. I have purchased this lyf handset only to avail jio preview offer o[censored]nlimited 4g access and now they have opened it for all and cancelling previously promised offer for existing customers. I have only able to use unlimited jio preview offer for 12 days. If a company cheat customer even before the official launch, then i will seriously doubt their intentions after official launch. Move me back to jio preview offer o[censored]nlimited 4g access and remove the capping for remaining 78 days as promised before or take back the worthless lyf handset and give me full refund of rs. 4199/-. I have tried to contact jio customer care several times but there is no response. My jio number is - [protected]
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