Reliance Infocomm — sim not active after recharged

Address:

Varanasi, Uttar Pradesh, 221005

I already recharged my jio number [protected] with rs.149 but its not working yet, i can't make any type of calls and surf the web please do something immediately otherwise i have to port to some other operator your services are going to be poor day by day, i have to do some important calls im fully dependent on your services, please resolve my issue soon. Thanku
Mobile no - [protected]