Reliance Insurance — Reliance insurance not claiming the policy of automobile

Address:

Hyderabad, Andhra Pradesh, 500006

My car met an accident on[protected] and having reliance insurance, but relaince insurance not claiming the policy.
Policy number is [protected]
the reliance insurance manager contact number is :[protected]
the reliance insurance people playing the game and delaying the process, please i request to solve the problem, thanking you