[Resolved] Reliance — Internet not working for the past 17 days | |||
Reliance broadband subscriber id[protected] account id: [protected] service request id[protected] With reference to the above complaint which we made it on 20.06.2017 But till date our internet is not working. here too i have made the complaints repeatedly. Just after making the complaint here we use to receive the call from Reliance saying that they are they will resolve the problem but not mentioning when Now they are saying its commercial problem We dont know what they meant by commercial problem. When i called up on 03.07.2017 the customer care and spoke to the floor manager named Mr.Kiran, who said that our problem will be resolved on 06.07.2017. But today its 07.07.2017. But till date our internet is not working We want to know whether they will resolve oru problem or else get back their service. If so ask them to get back their service in writing, and also they have to give back us deposit amount. For their abrupt disconnection, they have to give compensation for the loss which we are facing. Kindly do the needfull. Hope that atleast you will solve our problems with Reliance. Was this information helpful? | |||
Aug 16, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 08, 2017 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jul 08, 2017 Reliance Communications Customer Care's response Dear Customer, Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience. Regards, Reliance Communications | |||
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