[Resolved] Reliance Jewels — Cashback not received-sbi debit card askshaya tritiya offer

Rohan Angadi

from Bengaluru, Karnataka

Address:

560041

I had made a purchase of rs.33087 on 7th my 2016 in reliance jewels jayanagar 4th block bangalore. it was during akshaya tritiya. reliance had launched an offer of 10% cashback for the purchases above 25000.

Invoice number:[protected]in00490
Date of invoice: 07th may 2016.
Transaction id: [protected]
Customer number : cus0164709
I have attached the copy of the invoice as well ad the debit receipt.
I havent yet received the cashback. could you help me to get the cashback?

Thanks,
Rohan

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Jul 19, 2016

Complaint marked as Resolved

Only after I posted my complaint on Consumer complaints, reliance customer support responded. Earlier I had written an email to their customer support, but I didnt receive any response. When I call the store I got fake responses and promises that we shall call you back in 10 minutes. Didnt recieve any call till I posted my complaint on Consumer complaints. I have received the cashback to my account. I expect Reliance to keep the customers informed

Reliance Jewels customer support has been notified about the posted complaint.