Sir,
Recently I purchased a gold ring from Relience Jewellary punjagutta, Hyderabad Show Room. Every thing is fine. However, they offered me a coupon No. 102164 which entitles me to avail free cleaning of my Jewellery. That is also fine.
However, I called over phone and requested them that I wish to use this service. Very fine. They asked me to come with jewellery for cleaning. I went all the way.
They said that cleaning machine is not functioning, hence I was asked to wait for 4 days. Now when I called to know the position after 4 days .. I got the same reply to wait for 4 days.
When a facility is extended to customers from such a reputed jewellery, it is has to be executed with same spirit. Lest the purpose of issuance of such coupons get defeated. Request advice suitably and do the needful sir,
thank you,
Sankaraiah
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