Reliance Jio — Activation delay & failed | |||
Sir i got a jio number from Reliance Digital Store, near multiplex, marathahalli, bangalore pin code-560037, on 26 august. They told me it will be some dealy for activation. I waited but not activate. Then i complained on customer care on 30 august. "They given me complain number SR0000014TPY, then told me wait a while it will be activate in 48 hrs. But after 48 hrs its nor activated neither got any of message. Then i complained again. After that i got a message on 2nd of September as messge "Dear Customer, Thankyou for choosing jio, we have received your application for new connection, Your order is NO000005SPFB. & They Called my friend for local verification. he verified. After get this i called customer care they told me wait for 72 hrs you will get Tele-verification message, waited 72 hrs. have not get any message. then i called again customer care there may be delay wait a while sir. Then i got a message " Dear customer, Due to overwhelming response to out jio preview offer, there may be some delays in activating your connection. We will inform you SMS once your JIO number is ready for televerification. Waited so many time. today is the 7th of September.13 days to get sim, 200hrs after complain, 96 hrs after get order number. not get any message till the today moring. But today 10:50 am got a message from Tweeter handle of jio customer care "Hi prashant, we regret to inform you that we were unable to process your application. we request you to visit your nearest JIO store/retailer with POA/POI documents for further assistance." I was shocked how can it will be possible" when i got the order number of received application on 2nd of September. how can wrong my documents." Even how friend got call from care for verify purpose when fault in my documents. Than i gone that Digital store where i taken sim. They see the messgae. After that they told me" You have to go center not here. they make me wrong and this message. and they told me they are forwarded my application to main branch on that day. So we cant do anything from here." Totally fed-up with it sir Now totally helpless. Please help sir. My JIO no- [protected] Name- Prashant Kumar Complain Number- SR0000014TPY Order No- NO000005SPFB. Was this information helpful? | |||
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Sep 01, 2016 punjabi jatt's response Please activate my jio sim no. [protected]
Sep 01, 2016 punjabi jatt's response Ikulwinder sigh from Ropar punjab i purchage jio sim on 25 auguest sim no [protected] not activate please activate my jio no [protected] my cont.no [protected] please sim activate thanks.
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 8 Comments | |||
Comments
Dear sir,
Mere no.par net slow chal raha h or call bhi nhi hota h bar bar network busy batata h or coustmer care wale bhi call attend nhi karte h
Mere no.par net slow chal raha h or call bhi nhi hota h bar bar network busy batata h or coustmer care wale bhi call attend nhi karte h
I have a 4g phone, i downloaded myjio app and i recieved an otp( containing a barcode) but the store isnot giving me the sim. they just saying that come tomorrow and day after tomorrow. kindly help me getting the sim.thankyou.
quasim usmani
[protected]
quasim usmani
[protected]
Ikulwinder ropar punjab i purcage jio sim no [protected] on 25 auguest i submit proff on 25 auguest my sim is not activate i request please activate my jio sim [protected] my cont no.[protected]
I kulwinder singh from Ropar i purchage jio sim 25 auguest i sim not activate please please my sim no[protected] aand my cont. No [protected]
today 10:50 am got a message from Tweeter handle of jio customer care
"Dear Customer, we regret to inform you that we were unable to process your application. we request you to visit your nearest JIO store/retailer with POA/POI documents for further assistance."
i have taken JIO SIM from LYF, mutiplex marathahalli 560037.
Please help me sir.
priyanshu priyam
[protected]
"Dear Customer, we regret to inform you that we were unable to process your application. we request you to visit your nearest JIO store/retailer with POA/POI documents for further assistance."
i have taken JIO SIM from LYF, mutiplex marathahalli 560037.
Please help me sir.
priyanshu priyam
[protected]
I jasraj from rajsthan I have bought a new jio sim but he not activate further 3 hour show below massage "Due to incomplete or mismatched information, your application form for Jio Number [protected] could not be processed. To activate your connection, please re-visit the same Jio Store/retailer where you had submitted your application form along with POA/POI documents."
I jasraj from rajsthan I have bought a new jio sim but he not activate further 3 hour show below massage "Due to incomplete or mismatched information, your application form for Jio Number [protected] could not be processed. To activate your connection, please re-visit the same Jio Store/retailer where you had submitted your application form along with POA/POI documents."
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+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
Dear Valued Customer,
Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.
At Your Service,
Reliance Digital
They told me they will update it today night. After that i will get Tele-verification message within 24 hrs.
Now i'm waiting for it. if it will not work. then i'll contact you
Thankyou Sir