Reliance Jio — Coupon code([protected]) already redeemed

Address:New Delhi, Delhi, 110049

Dear Sir,
I have applied for Jio Sim in your Reliance digital store, Aggarwal funcity mall(Laxmi nagar), Delhi and I don't receive a sim. I approached your office representative and he said though people who applied for the sim has already received their connection, they were not able to inform me what happened to my connection and when I approached them they said my coupon has been already redeemed. I have confirmed to them I haven't given the code to anyone. But I regret to inform you that, their response was very disappointing and said I can take back my application and they cannot do anything on this.
I request you to intervene in this issue to find out who has redeemed my coupen. I am sure, your latest system can easily find out that information.
I also request you to solve this issue at your earliest convenience.

Regards

Rohit Binjola
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Valued Customer,

We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

At Your Service,
Reliance Digital
Milind Sharma's reply, Oct 16, 2016
I have same issue and folloed the link you said. No one is helping out sitting at your customer care 3 support numbers were dialled by me. Nothing happened. Even written email to city head reliance digital
Me Too Having The Same Issue I Tried To Contact With Reliance Care In Twitter Email Through Phone No One is Responding They Not Even Care To Say What The Problem Is And The Staff Are Very AAggressive They Say They Are Not Getting Paid For Distributing Sims
Hi,
I have generated a Jio coupon and went to Reliance Mini store, Brahmpuri road to get the Jio SIM, but they said that my Jio Coupon is already redeemed, but I didn't get any SIM, Please let me know, how to resolve this.
I also have the same prblm. I never redeemed but it says the coupon code aldeady redeemed. [protected] s my contact num
Milind
on Oct 16, 2016


I also have the same prblm. I never redeemed but it says the coupon code aldeady redeemed.[protected] is my contact num
I have called on all the helpline numbers and even written the email to city head reliance digital
I think reliance digital is using this as a way to get data of people and will try to promote its products. But tell you the way reliance digital has cheated people, no one will ever trust reliance
I too am facing same issue . Somebody else has taken my coupon code. All these shops are changing the last 3 to 54 numbers of the barcode and giving it to others. As a result our genuine aadhar identity details are getting misused by someone illegally. This is a security issue.
Saturday evening purchase new mobile.
Night 7.00clock create coupon code. Jio center attend after 5 minutes before.
My coupon code Scan. But code already redeemed. .

Name: velu s
Device :Lenovo VIBE P1m
IMEI1:[protected]­8
IMEI2:[protected]­6
coupon code: [protected]
same issue here, went to reliance smart in tolichowki hyderabad after generating coupon code and when i go to store it says already redeemed, when questioned the staff said its an error and they are not sure why its happening. It happened to a lot of folks on the day and the kind of response given by staff is totally non acceptable. When the app says go n collect sim and when we go to store all this happens. At the beginning itself the service is so bad so cant imagine how worser it will be in future.
I too have the same issue. When I went to the Jio center they told that it is redeemed. They told that Reliance people itself are just changing the last 3 digits of the copon code and giving it to their friends and family.
I generated Bar code and went to reliance store after 15 minutes, the guy who scanned this bar code told me it is already redeemed. I wondered what is the heck this actually.
I am afraid if someone got A SIM card on my UID and using it on my identity. if So its really horrible as he can misuse it and I would held liable for this crime.

I am thinking to file a FIR and court case on it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6542
    Pending
    0
    Resolved
    364
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information