Reliance Jio — Fake Data usages

Address:

Saharanpur, Uttar Pradesh

Sir, Since past few days the company is charging fake data usages at 6:00A.M which i have neither used And this is resulting in consumption of Data Usage limit of 1GB per day. if he company dont want to give free data to its users then why they are promising for that. I want this issue to be resolved as soon as possible as i am not getting suitable responses from the Jio Executives.
My Jio complaint Mobile no. - [protected]
Jio Servce Request id - SR000005POFE
Jio Refrence id - mr00000s1tpo