[Resolved] Reliance Jio — I am complaining about charging issues.
A
avishekbiswas99
from Mumbai, Maharashtra
I recharged yesterday with the amount of rs. 444 as per jio's new all-in-one plan. The payment gateway application i used for the recharging procedure showed my payment was successful. But when i enquired on my jio application, it shows that i don't have any active plan. And even when i frequently try to contact them on their toll free customer care number, it isn't being connected. I am unable to use my communication services now due this issue. I hope i'll get solutions regarding this issue.
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Dec 6, 2019
Complaint marked as Resolved
Just within 5 minutes of complaining, I got my plan activated.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Dec 06, 2019
Updated by avishekbiswas99 Within 2 mins of complaining, I got a confirmation sms from JIO, that they have got the request of recharge and it will activated soon. And it took several 2 mins to get the plan activated.
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