Reliance Jio Infocomm — 309 offer not activated

Priyaranjan Sutradhar

from Kolkata, West Bengal

Address:	Birbhum, West Bengal, 731101
Website:	www.jio.com

I have a jio no.[protected], that was recharged ₹149 plan on 23/03/17. Due to low data i recharged ₹309 plan on 06/05/17 on that no. But i did not get any benefits of 309. As per telephonic discussion by customer care i know that the 149 plan is still actived. After 44 days of recharge how the 149 plan is activated? I also know that the last recharge of any network will be activate and previous all recharge should be abolished, so how the previous recharge is still alive?

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Reliance Jio Infocomm customer support has been notified about the posted complaint.