[Resolved]  Reliance Jio Infocomm — amount deducted from paytm but recharge not successful by my jio apps

Address:VILL-GORADORO,PO.-AGADORO,PS.-SUTAHATA,DIST-EAST MEDINIPUR, Purba Medinipur, West Bengal, 721635

I recharged my jio number through my jio app on 5th december 2019 at 11.51pm of rs. 444.
I applied 50 rs. Discount voucher and therefore the total amount of rs. 394 was deducted from my bank account through paytm upi id.in paytm payments bank it's showing as successful transaction but the recharged has not been done neither the amount was refunded till now.
I have frequently contacted with jio customer service but they didn't responded.

Kindly return the amount asap.
I just want my money back.. Please help me..
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Dec 13, 2019
Complaint marked as Resolved 
Dear MY JIO TEAM, I recharged my Jio number Through my jio app on 5th December 2019 at 11.51pm of Rs. 444. I applied 50 Rs. discount voucher and therefore the total amount of Rs. 394 was deducted from my PAytm bank account through Paytm UPI ID. In Paytm Payments Bank it's showing as Successful transaction but the recharged has not been done neither the amount was refunded till now. I have frequently contacted with Jio customer service but they didn't responded. i have Also contacted with Paytm care helpline team but they also said that The Transaction was Successfull from our side, so please contact with My jio team, They will refund your money & will provide you Solution... So, Kindly return the amount ASAP to My Bank Account. I JUST want my money Back.. Please Help me.. Here I attached some Screenshots Also i have call recordings if you need, i will provide...
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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